This Privacy Policy sets out how The Seat Lottery Society Ltd (“The Seat Lottery”, “TSL”, “we”, “us”, or “our”) collects and uses your personal data when you use our website. This website is not for children and we will never knowingly collect data relating to children.
Who We Are
The Seat Lottery Society Limited, a company registered in England and Wales whose company number is 11157722, whose registered address is 64 Wilbury Way, Hitchin, Herts, United Kingdom, SG4 0TP.
If you have any queries or are unhappy with how we are using your personal data, you should contact us in the first instance at enquiries@theseatlottery.co.uk so that we can consider the issue and seek to resolve it. You also have the right to complain to the Information Commissioner’s Office (“ICO”), the UK regulator for data protection issues at ico.org.uk.
Changes to this Policy
We keep this Privacy Policy under regular review and any relevant changes or updates will be posted on this page and, where deemed appropriate, via email to you. The new/updated policy may be displayed onscreen when using this website and you may be required to read and accept the changes to continue using the website.
Third Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
What personal data do we collect about you and how is it collected?
Personal data/information means any information from which you could be identified. It doesn’t include data where your identity has been anonymised or removed.
The only way in which we will collect your personal data is when you directly provide it to us in the course of making a donation. When you donate to one of our charity clients through this website the only personal information we will collect is:
Contact Data: name, address, and email address.
We will never ask for or require special category personal data (information about race, ethnic origin, trade union membership, health/genetic or biometric data.
Where we need to collect personal data by law or to facilitate your donation and you fail to provide that data, we won’t be able to process your donation.
How will we use the personal data we collect about you?
We will only use your personal information when the law allows us to. Most commonly we will use your personal data:
We have set out below a description of the ways we plan to use your personal data and the legal basis we are relying on.
Purpose/Activity |
Type of data |
Lawful basis for processing including basis of legitimate interest |
To process and deliver your donation including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us (c) Claiming Gift Aid on a donation. |
Contact and Payment Data
|
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover money due to us) |
To manage our relationship with you which will include: (a) Notifying you about changes to this privacy policy (b) Asking you to leave a review or take a survey (c) Handling any queries/complaints |
Contact Data
|
(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
Contact Data
|
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation |
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Marketing
We won’t provide you with marketing material without your explicit prior consent.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see https://www.theseatlottery.co.uk/cookie-policy.
Who do we share your personal information with?
We may share your personal data with the parties set out below for the purposes set out in the table above.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International Transfers
Some of our external third parties (e.g Google Analytics and Stripe) are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
How long will you retain my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
You have the right to:
If you wish to exercise any of the rights set out above, please contact us.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.